Me and my friend Nat were staying at the Mayan palace in Mexico and we attended a meeting. Never being given a name. You may trade-in the RTU contract to purchase a deeded property, which means you need to spend a lot more money, the RTU equity that you would use to buy a condo cannot exceed 20% of the purchase price. On this particular trip, we all decided to meet up in Puerto and Nuevo Vallarta. He went on to show us a document that said Nuevo Vallarta International Sales Department Exchange Database was showing 107 sales that ocurred in the last 12 months of the same exact Club intrawest timeshare. Its just a joke. Contractual documents cannot be left in the hands of unauthorized personnel. Wired $7,750 us$ cash for booking of 5 luxury units and supervisor not returning calls and many emails. A Members-Only - Vida Vacations without access at all to most states and lots of countries. The must continue to honor these contracts even if they do not offer them anymore. They include offers sounding too good to be true, well we are finding out the hard way that NOTHING so far has come into fruition. I am lodging my complaint here to raise awareness about whats going on at vida vacations. I said I want what they approved. The bottom-line here is we kept saying no. If you bought and none of what I mention were factors you have a great product. The reason I fell into their web of lies and deceit is they seemed so credible. Vida Vacations Reviews (Updated May 2023) | ConsumerAffairs We went to presentation on 4/27/16 for the timeshare resort in Nueve Vallarta. Vida Vacations: Reviews, Complaints, Customer Claims | ComplaintsBoard I know they have many happy owners who bought for the right reasons. We bought on October 3, 2022 in Nuevo, Vallarta & got talked into being a part of the Ambassador Program at the very end after saying NO the entire time. That's a rip-off for a week!!!! The company offers real estate interests in 15 resorts in Mexico. VIDA Vacation SCAMS. View customer complaints of Vida Vacations, BBB helps resolve disputes with the services or products a business provides. The scam is they discounted the price and gave us rental credit, giving the false impression that there is a huge demand for rental weeks (this really helped convince us) then they gave equity credit for the Palladium, there were some other credits which we can't remember but in the end we paid $13, 500. They cannot get away with this. Interesting Scam email on Vidanta Resort Fees . If you are knowingly training/selling benefits that you never intend to deliver on, that's criminal plain and simple. Our Customer Care Center is always happy to answer any questions you might have or help you book your next vacation. We received an email stating the exchange companies and small luxurey hotel was not listed on it. We had 2 offers we wanted to take advantage of--- cruise and flight 75/each. Vida Vacations in Cahoots with Rental Brokers Things at one pointed nonetheless sounded good; and I actually initially put a deposit down on one deal. Another part of the deception was the opening price was $50, 000, turns out this was an inflated price. It was too much information and we were already tired of being there. Welcome to the world of Vidanta, a collection of lavish resorts and various curated vacation experiences located throughout Mexico's most beautiful landscapes. Not only would they not provide a full refund, paragraph 6 requires a transfer fee equal to 10 current usage fees in order to sell the contract to another party not family. We sent a letter to Cirque du Soleil informing them that The Mayan is abusing public trust and confidence by employing such tactics and are waiting for a response. Not sure what our options are at this pointdo we just not pay? It's legal name is Comercializadora y Servicio de Turismo S.A. de C.C. Platinum for a week is $699 to $899 and I am currently $850 - $1900 for a week in the basic plan. http://www.timesharescam.com/blog/46-timeshare-cancellation-or-donation-should-not-cost-you-anything-upfront/ http://www.timesharescam.com/timeshare-complaints-resorts-black-list/3-mayan-palace-timeshare-complaints/ A link has directed you to this review. Although the information is clear in the signed documents, we continue to work towards an even clearer communication. Vida Vacations Reviews - Glassdoor Should we have realized they were taking advantage of our trust? The sellers also told us that cirq do soleil will be giving entertainment on the property next year. We were told we were chosen because we live in Washington State, and they wanted more people from our State to check out the Vidanta properties. Also, we are from Argentina, and we didn`t get a Spanish language contract neither. I started contacted Ms Rangel to activate my Thus we contend the contract you mention is invalid. We feel totally scammed now! Well these ended up being scams and the "companies" that Vidanta works with, have no choice but to lie and be in the middle of the scams. My new wife and I decided to honeymoon in Cancun and chose a week I had (via an unrelated travel club) at a place called Mayan Palace, one of several Vidanta locations in Mexico. Vida Vacations | Better Business Bureau Profile They are as smooth as slick Willie in a snake suit. I also thought and was told that if we don't use our timeshare, we would be able to rent out our units on our own, to get cash back, through VRBO or Airbnb using Vidanta website pictures and descriptions BUT to do this there is a $3000 fee to initiate rentals through those websites and the lowest I can go to rent for a week is $850 - $1900 BECAUSE I'M NOT PLATINUM, which means NO PROFIT! We DEMAND ALL OF OUR MONEY BACK otherwise we will be very vocal about your lies on ALL PLATFORMS!!! Vida Vacations Selling Deeded Timeshare? The hotels they offer are just really really terrible or they tack on extra fees. The Fund promised a high rate of return, but the complaint alleges that it was hiding "serious weaknesses in the Funds's internal processes and procedures" The contract may be set aside on the grounds of fraud. Now it would cost almost 400 dollars to liquidate it. We were told that the certain agencies would buy back the timeshare weeks for a set amount. For any date, let alone in August. There's no question they know their sales teams say whatever they have to to make the sale (they actually think they're creative and legitimate) and they(Ownership/Management) some how justify supporting this. I was given a Reservation # 5258389 confirming rentals of 5 Units at the Grand Luxxe Residence Club for dates 07/03 thru 07/10/22. You will never receive an actual deed as you would in the US. I asked for my credit card and ID back Took over an hour to get my ID and credit card Kept sending us to different floors, buildings finally I said if I do not get my credit card back Now I am calling the police. Enjoy reading our tips and recommendations. There office customer service and accounting team have no record of this. Vida Vacations Accounting is standing by to help you with all billing inquiries. Who would think that the owners of one of the magnificent places on the planet would allow such a thing. Then told how to leave, unescorted, back to shuttles. One gift is an access to a "Priceline" type booking service and the other gift entitled bookhawaiicollection.com could not be accessed. We bought it to use there! Please join me in challenging Vida Vacations in court over 1) A full refund not provided and 2) Unjust contract transfer fees. Dear Anonymous user, Elvira. I was under the impression that contract # ******* had been reinstated, per your 8/25/2020 response here via the BBB communication exchange. A couple of posts ago you said what I was saying was illegitimate, is training your sales reps to pitch me something Vida can't and won't support legitimate? They told me two different stories when asked them about the resale price of our t.s. . I couldn't find the list in my paperwork so I called back customer service and they sent me a list of brokers. He said it would be easy to liquidate at the lowest price of 19, 200 dollars. My husband and I purchased with Vida Vacations Club-Bliss Resorts in Mexico and have now found out with the help of family members that we were given two contracts, one for 10 years and one contract for 100 years. I don't weant to spend too much of my time after going through an 8 hour (supposed to be 60 minute) tour. PLEASE REFUND OR NEED THE BOOKINGS FOR O7/03/22 THRU 07/10/22. We had to go thru 4 layers of snakes, sales people, to make it out of Jurassic Park. Customers who purchase timeshares from Vida also have the opportunity to visit destinations that are part of other vacation clubs. Unbelievable! Our content is intended to be used for general information purposes only. My husband asked for a spanish language contract which he thought was the law! Back in 2008 after completing radical stemcell surgery I went to a timeshare presentation at the Mayan in Nuevo Vallarta, I wanted the freedom of a place to relax but knew that there was a chance I would need the money more after all of my medical bills. HOW IS IT THAT THEY ARE ALLOWED TO OPERATE IF THEY ARE NOT FOLLOWING MEXICAN LAW! He went on to show us that the Nuevo Vallarta International Sales Department Exchange Database was showing 107 sales occurred in the last 12 months with clients having the same exact Club Intrawest timeshare. Ms. ****** clearly refused this option with the Member Services Representative who has intently attempted to work out an amicable resolution. We bring you unrivaled experiences in luxury vacationing, groundbreaking entertainment, and bespoke relaxation, all designed to meet your specifications. We have also done research on the 299 dollar weeks and they cannot be used for hotels that don't offer timeshare system and the W hotel does not offer timeshare. International Association of Better Business Bureaus, Grupo Mayan Desarrollo Marina Vallarta, SA.DE C.V. That was a big mistruth! Its dishonest. This will surely increase the credibility of your complaint. I repeat we would have kept saying no, but having an "independent broker" begging us for weeks he so desperately needed was the tipping point for us. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Note that you will need your contract/agreement number and your registration number. To be clear Cirque has nothing to do whatsoever with the sales practices the Mayan usesnot at all. You refer to legal boundaries, does Vida consider pitching rent and resale to prospective members within legal boundaries knowing its a benefit that will NEVER be achieved? I don't think so, with the level of collusion they employ they deceive masses of unsuspecting consumers, its an unfair advantage .Especially when they incorporate partnerships with Cirque du Soleil, Jack Nicklaus, Greg Norman ect. I am reaching out because we were lied to!! Vida Vacations - Using high pressure tactics on elderly people to buy membership Vida Vacations - vacation club Vida Vacations - VIDA VACATIONS SCAMMED ME OF $7,755.00 ON 11/03/21 Vida Vacations - membership with vida 1 View all Vida Vacations reviews & complaints Previous review Next review 22 comments T Tina Nomad of US Nov 16, 2019 1:11 am EST Yes too bad I trusted them. Because of these assurances we decided to go ahead and spend $13, 500, this was the price after the phony credit they gave us for our Palladium program and rental credit. http://www.timesharescam.com/blog/158-how-to-cancel-a-timeshare/. Reply I could not have worse things to say. Shook My hand and written offer was stamped approved and initialed. We feel they held a spanish language contract away from us so that my husband couldnt read it and they knowing that I was busy! We value your privacy. The company also offered the services in finding the place, where you wanted to stay, and they helped to fill the necessary papers. When we asked for a spanish language contract they said that they did not have one, when we called to cancel the contract they said that consumer law only gives 5 days to cancel BUT NOW I FIND OUT THAT CONSUMER LAW ALSO SAYS THAT IT IS ILLEGAL TO NOT HAVE A SPANISH LANGUAGE CONTRACT SO THE COMPANY MUST REFUND OUR MONEY. He started a sales presentation, in which we were adamant we were not interested. Vida Vacations - Complaints Board Its sleazy. It's so shameful. connected to all exchange companies, even small luxury hotels. If its in your contract that you shouldn't purchase for rental income then why is it trained to your sales teams to sell it that way? Be careful of Vida vacation Club in Mexico. I initially agreed to remove the negative reviews, but only if my entire contract (new and old) is cancelled. The welcome package for the Ambassador program does not mention CHARITIES. I also asked him for a copy for our records. Last, boundaries, will Vida not take responsibility for inducing clients into a contract with lies and deception? RUN!!! for us for 19, 200 dollars. (Kudos to the sales staff. After much consideration we are asking for a nullification of contract and if this does not occur we will go into default before we make the first payment. So we went back 2 days later and informed them we wanted the contract scheduled. On our first visit, we were again made to sit through a sales presentation that was pitched to us as an "update on your properties" for hours and hours. BBB Business Profiles may not be reproduced for sales or promotional purposes. They essentially are saying "hey, it's not our fault you were stupid enough to believe our sales team". Well start sending you the news you need delivered straight to you. Thats why we offer a diverse selection of resort hotels featuring their own unique luxury experience. Vida Vacations members have access to the Vidanta destinations, a series of extraordinary beach resorts curated to offer you the best in dining, entertainment, natural beauty, and relaxation. The seller then proceeded to tell us that we could exchange with their program for city locations at a very low price of 299 dollars for the week. [protected]@aol.com. I now see that papers have information that goes against the the contract. If you have a $150, 000 RTU equity and you want to buy a $400, 000 condo you would only be able to apply $80, 000 of your equity. Vida contends that they are absolutely within legal bounds to train their sales teams to misrepresent their product and if the victims of this misrepresentation don't realize it after a usually 6 hr presentation Vida is not responsible. Sincerely, Scam/Ripoff Alert for Vida Vacation Club [Report ID: 318 Dear Reviewer63299, ComplaintsBoard.com is a leading complaint resolution website on the Internet. You then meet the manager, taken outside to meet the unscrupulous used car salesman, then taken to a basement to meet the closer who actually is a used car salesman. Alin Gines BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Ripoff Report | Vida Vacations Destinos unlimited Review The Deed: If you think you own a deeded interval of time with Vida Vacations you're sadly mistaken. I am trying to cancel this rental reservation and reclaim my wired $7,755.00 and absolutely no one at Vida Vacations can help. I also asked why is it a problem? We found out from Mexican family members during Christmas that it is also ILLEGAL IN MEXICO to not have spanish language contracts especially for mexicans on national territory as the law clearly says. Please don't get sucked in like we did. They came back with a document, that showed our t.s. During the signing we found out that the Grand Mayan company did not sell our Club Intrawest as they led us to believe earlier and that it would cost 399 dollars to have another company to do it. I have an approved offer. And I actually have parents and friends with timeshares that ARE good and helpful so Im not a total timeshare hater. Clause 1 of recitals explains this clearly. We bring you unrivaled experiences in luxury vacationing, groundbreaking entertainment, and bespoke relaxation, all designed to meet Luxury destinations: Guests Youre basically spending thousands of dollars for access to something Expedia could give you for free. Mary M. Hi - We were also robbed of $7, 000. Vida Vacations is the exclusive selling agent of private club memberships that allow access to a collection of the finest resorts, spas, and golf courses in the world, including the exclusive Vidanta destination resorts: Grand Luxxe, The Grand Bliss, The Grand Mayan, The Bliss,. Jeffrey and Pamela Golarz We could get up to $5000 a year if all 10 are auctioned off and any money collected gets put on a Vidanta visa which we would collect when we go on a vacation at a Vidanta property. 182 likes. Too bad? VIDA VACATIONS SCAMMED ME OF $7,755.00 ON 11/03/21 On 11/03/21, I was directed by Barba Rangel, Supervisor Vida Vacations to Wire $7,755.00 USD to their Vida Vacations Banking in De Zuniga Jalisco. Once a client is stuck with a contract based on fraud, then you become sanctimonious and expect compliance on behalf of the injured party. The sales people at Vida Vacations have a masters degree in lying and will stop at nothing to get your money. After check-in: Greeted by personal concierge, given potent drink, do not drink it until after you decline free breakfast and 1-hour presentation booking slot, even if they insist that you must attend. Also, when we did call the resort an d gave the certificate #, they disclosed this was designated to someone in year 2020 and used up. I was told me that through one of We purchased in October of 2017 and used our membership in March of 2018. Drink the mezcal but don't use the copitas - small ceramic cups are All four of us took the presentation at the Grand Mayan in Cabo we made it clear we always vacation together and needed a 2 bedroom with a kitchen. Claim it and get a lot of features. All Rights Reserved. Vida Longevity Fund Omissions in Offering Materials Class Action The company is known for treating its employees well, and it has been called one of the Top 20 "Great Places to Work in Mexico" by the Mayan Times.
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