We employ over 3,000 people at our corporate headquarters in Birmingham, Alabama, including our service centers and satellite offices around the state. I was told to miss important health procedures. The customer service department has been dismissive and I have been getting the run-around. Our call centers are located in Birmingham and Huntsville to serve members and Providers. 2023, Blue Cross and Blue Shield of Alabama is an independent licensee of the Blue Cross and Blue Shield Association. Blue Cross and Blue Shield of Alabama Thats why were called The Caring Company. We've been cited for excellence in performance, financial strength, innovation and human resources. Help Your Employees Get More from Their Benefits If you want to stay on the Blue Cross and Blue Shield of Alabama Medicare website, click "Cancel.". Customer Service Manager - RISE Training Area at Blue Cross and Blue Shield of Alabama Birmingham, Alabama, United States 938 followers 500+ connections Do your customer service reps even care about their clients? Sincerely, Customer Service Consumer Response . agreed to issue you a refund in the amount of $***. **** Cross **** Shield of Alabama denied payment while there were issues with them getting my Cobra benefits straightened out. If you still have trouble logging in, click the Forgot Password? link and follow the steps to reset your password. bluecross blueshield alabama customer service phone number valid Username & Password. As the association representing our 34 BCBS companies, the Blue Cross Blue Shield Association (BCBSA) provides a strong foundation of national leadership with industry colleagues, government officials, the media and the public. Dear ********************:We have been contacted by the Better Business Bureau regarding your complaint about the priorauthorization for a medication that has been recommended for youBased on our review, an appeal was received on Friday, February 10, 2023. provides a platform for learning how to effectively serve our members as the voice of the company Someone will get back to you within two business days. To access specific information about your coverage, EOBs, prescriptions, paying a bill, or any other questions related to your individual or group health insurance . . . You will be going to a new website, operated on behalf of the Blue Cross and Blue Shield Service Benefit Plan by a third party. To access your member services, please visit your BCBS company. Hours: 7:30 a.m. - 4:30 p.m. (closed on state holidays) . We contacted Under the contractual agreement Already a Blue Cross member and have questions about your current plan? Our similar businesses nearby shows similar businesses in their industry and region based on information found in their Dun & Bradstreet Credibility Review profile. Members and non-members can download for free to access must-have tools and features. BBB Business Profiles are subject to change at any time. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. A refund for your premiums will be directly deposited intoyour account within 14 business days. You can unsubscribe from these emails at any time. Although content of our social media sites is maintained by Blue Cross, Blue Cross does not control the security and/or privacy practices of these external social media sites. MAIL US Corporate Office Address 450 Riverchase Parkway East Birmingham, Alabama 35244 Your Name: Your Email Address: Phone Number: (optional) Company Name: Company Location: Number of Full-Time Employees: Rate Quote Session ID: (optional) Company Location: As a CHA representative, I agree to the payment terms and conditions of Blue Cross and Blue Shield of Alabama and will not collect any checking account, debit card or credit card information on behalf of the consumer for the purchase of health or dental insurance. Save my name, email, and website in this browser for the next time I comment. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. We are in the people business, and our corporate values reflect this. It is fast, easy and always available. Sometimes you will need to enter your username or email. You may also visit them online at . I had to speak to a customer service department on yesterday (a totally different business) and their customer service was so superb, helpful, and professional it almost made me cry. If you want to stay on the Blue Cross Medicare products website, click "Cancel.". They indicated they would go back to the provider and pay them anyway and I had to get my monies from that provider. Receive a one-time comprehensive credit report on this company. http://www.fepblue.org. Contract Number: NDJ848247670. The total medical expense at **** ******** ******* has been paid by Medicare, but unfortunately, BCBS of Alabama has not processed nor paid their part of the total expense. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. as Dr. ******* ****** is a preferred dentist. Track your pregnancy and baby's development to ensure the best possible health during pregnancy. Customer Support Rep I - Birmingham, AL job at Blue Cross and Blue Blue Cross and Blue Shield of Alabama July14,2022Mr. If you still need a 1095-B form, please call ALL Kids Customer Service at 1-888-373-5437 and request one. Sign in to create your job alert for Researcher jobs in Greater Birmingham, Alabama Area. Dear **************: We are responding to your complaint to the Better Business Bureau concerning your Blue Cross and Blue Shield of Alabama . bluecross blueshield alabama customer service phone number Requirements, bluecross blueshield alabama customer service phone number web address. DirectlyApply estimates this role should be paying an average of $18.00 per hour based on similar jobs posted in the last 30 days. Blue Cross and Blue Shield of Alabama. To continue to the HealthEquity website, click "Accept." Contact Us | Alabama Department of Public Health (ADPH) To initiate his best possible recovery, we decided to transfer him to **** ******** ******* in Houston for rehabilitation on November 11, 2020. 2023, Blue Cross and Blue Shield of Alabama is an independent licensee of the Blue Cross and Blue Shield Association. I kept trying to get off the call and they wouldn't turn me loose. In this case, the Marketplace has advised ** that they will not change your contractseffective date from January 1, 2023, to February 1, 2023. If your ID card is not available, you may use one of the Customer Service telephone numbers below. Contact Us | Blue Cross and Blue Shield of Alabama Temporary Addition for the PHE for the COVID-19 PandemicAdded 4/30/20. Email the Sales Call Center (AdviseMe@bcbsal.org) anytime. Check out the changes and updates to our plan in 2023. To continue, click "Accept." Locate doctors in your plan from wherever you are. The Blue Cross and Blue Shield Association does not have access to member information. Blue Cross Blue Shield companies provide a best-in-class, comprehensive suite of international products and services for people who live, work and travel internationally, giving them confidence that quality care can be accessed wherever and whenever they need it. By clicking Agree & Join, you agree to the LinkedIn. If you would like to go back to the C Plus Compare and Enroll page, click "Cancel". The site is operated by Blue Cross and Blue Shield of Alabama and all Blue Cross' privacy and security policies regarding the confidentiality and protection of your personal health information apply here as well. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. The following documentation provides guidance regarding the process for appeals. Member Services | Blue Cross Blue Shield If you have questions about Blue Advantage telehealth coverage, call Provider Networks at 1-866-904-4130. Search the D&B Business Directory and find the Blue Cross & Blue Shield of Alabama company profile in Gadsden , AL . We hope this information has been helpful. Research, Analyst, and Information Technology, 's-Hertogenbosch, North Brabant, Netherlands, Senior Manager Operations Excellence (m/w/d), Analista de Sistemas Linux (Mlaga o alrededores), Assistent/in Kundenberatung Hypothek (m/w/d), Lugano - mit Sitz in Zrich, NEW & REMOTE - Workday / Adaptive Planning Consultants, See who Blue Cross and Blue Shield of Alabama has hired for this role, Experience in a position requiring problem solving and analytical skills, Experience in a position demonstrating time management and organizational skills to organize and prioritize tasks, Experience in a position demonstrating research skills to research information using a computer and/or reference materials, Demonstrated experience in a keying environment, Strong communication skills to interpret and communicate information both orally and written, including documenting detailed information, Experience in a position with production, accuracy, and/or timeliness requirements preferred, Experience adjusting and adapting to necessary changes due to business needs preferred, Claims coding and ICD knowledge preferred. Blue Cross and Blue Shield of Alabama. We have BBB Business Profiles generally cover a three-year reporting period. The Blue Cross Blue Shield System is made up of 34 independent and locally operated companies. Blue Cross and Blue Shield of Alabama Customer Service Trainee Salaries Please make sure you select the appropriate form to address your . Internet browser compatible with Simconnect Login official site, Reliable internet access for laptops, tablets,s or smartphones via a PC or smartphone, These are some tips to help you ensure a successful login, To avoid login problems, make sure you have a reliable internet connection. 2023, Blue Cross and Blue Shield of Alabama is an independent licensee of the Blue Cross and Blue Shield Association. Hours: 7:30 a.m. - 4:30 p.m. (closed on state holidays), Toll free: 1-888-373-Kids (5437)Fax: (334) 206-3783, ALL Kids P.O. Claim Number ************* Average Blue Cross and Blue Shield of Alabama Customer Service Representative yearly pay in the United States is approximately $33,281, which meets the national average. Member Discounts Take advantage of member-only discounts on health-related products and services. Therefore I was double insured for the month of January 2023. Visit DandB.com to locate more business profiles. 2023 Blue Cross Blue Shield of Alabama is an independent licensee of the Blue Cross Blue Shield Association. You may also submit feedback about your Medicare health plan or prescription drug plan directly by visiting https://www.medicare.gov/MedicareComplaintForm/home.aspx,in lieu of calling 1-800-Medicare. From October 1 through February 14, we are available 7 days a week. ACA Section 1557 Discrimination Grievance Form, https://www.medicare.gov/MedicareComplaintForm/home.aspx. So not only was I lied to and told that my primary care physician was added onto my card but I was billed for services because not only did they not add the primary care physician theyre telling me they cant go back in the service so whats the point of me paying for insurance if youre not going to pay for the services and the lady I spoke with all the phone today ****** was super rude to the point where my Blood was boiling I cant wait until the market place opens back up so I can get this insurance switched over immediately Ive never had a problem with Blue Cross before but this is ridiculous and the customer service is subpar. Dr. ****** should be showingas an eligible provider in your network within 30 days.We hope this information has been helpful.Sincerely,Customer ServiceJune 9, 2022, Name of Patient: Mr. *******Contract Number: ************. Prime has agreed to follow Blue Cross' privacy and security policies regarding the confidentiality and protection of your personal health information. Asthma Chronic Obstructive Pulmonary Disease The above claim processed correctly and you were Blue Cross and Blue Shield of Alabama Careers A distinctive corporate culture. Complaints for Blue Cross And Blue Shield Of Alabama I have been waiting for Dr ******* ****** of Andalusia Alabama, to be admitted to the network for over a year, I have called BCBSAL numerous times, have been promised that someone would look into why he has not yet been added so that I can select him as my designated care provider. Name of Patient: ************************. PDF Plan Administrator Contact Information - rsa-al.gov Save Time. See details. Your Group Number can be found on your Blue Cross and Blue Shield ID Card. To continue to our Commercial website, click "Accept." We reference sites that we think might be useful or of interest to you, but we are not responsible for the content or privacy practices used by other site owners. Employers | Blue Cross Blue Shield To continue to the Prime website, click "Accept." Blue Cross and Blue Shield of Alabama have not specified a salary for this role. You are about to leave the Blue Cross and Blue Shield of Alabama Medicare products website to learn more about vision plans. For more information, view our privacy policy. I submitted a medical claim that I paid out of pocket for 2 counseling sessions. Please consult your physician for diagnosis and treatment options. Someone will get back to you within two business days. Features for members only (Member login . After more than 6 calls- resulting in being told to "wait for a response", a live agent actually told me "don't get seen by a doctor". Some areas of our site may provide links to other external sites that we don't own, control or influence. I have asked to be removed from the automated calling system regarding the designated provider, but the calls keep coming. The Alabama Blue app helps you manage health information and your coverageanywhere, anytime. Box 995 Birmingham, AL 35298 Customer Service 800.327.3994 Preadmission Certification 800.248.2342 Subrogation 205.220.2744 Fraud Hot Line 800.824.4391 Rapid Response 800.248.5123 (to order ID cards, claim forms, & directories) You are about to leave the Blue Cross and Blue Shield of Alabama Medicare products website and be taken to another website. GROUPACCESS for Employers Frequently Asked Questions | Blue Cross Blue Shield Everything you need to enroll in a Blue Cross plan, Search your prescriptions to see which plan meets your needs. Health Insurance Alabama | Blue Cross and Blue Shield of Alabama If you want to stay on Blue Cross' website, click "Cancel.". Why can't **** Cross/**** Shield of Alabama's customer service do the same? I can't get a supervisor or manager on the line to even explain the situation. Some areas of our site may provide links to other external sites that we don't own, control or influence. His date of discharge was January 27, 2021. Provider Enrollment Enroll as a Blue Cross provider, update provider information, or begin the credentialing/recredentialing process. Blue Cross and Blue Shield of Alabama : New Registration my BlueCross New Registration Online access for our members is free, easy and secure! Blue Cross Blue Shield of Alabama is granting a one-time exception to approve the services and the claims listed above will be reprocessed. My doctor has submitted all required documents to prove that the *** is medically necessary. Blue Cross shall not be liable for privacy breaches, security incidents or similar events due to the use of social media sites. We reference sites that we think might be useful or of interest to you, but we are not responsible for the content or privacy practices used by other site owners. At Blue Cross, our strategy is simple. Per Federal Guidelines, you are eligible for Plan F only if you became eligible for Medicare prior to January 1, 2020. Customer Service. Provider Appeals. Email the Sales Call Center (AdviseMe@bcbsal.org) anytime. Contact Customer Service: In order to serve you better you can email Blue Cross and Blue Shield of Alabama at bcbsalmedicare@bcbsal.org. Blue Cross Blue Shield of Alabama (PPO) www.alabamablue.com/peehip/ 450 Riverchase Parkway East P.O. Thank you for your interest in our Short Term Plan. We are responding to your complaint to the Alabama Better Business Bureau concerning your contractseffective date.Based on our records, you are covered through the Marketplace Exchange. Birmingham, Al 35244. Every time I contact Blue Cross representatives they tell me conflicting messages.I would like for blue cross to approve the *** as soon as possible. File a Drug Claim. It is so unnecessary to have to file a complaint of this type. number issued by the Internal Revenue Service. Contact Blue Cross and Blue Shield of Alabama for information about health insurance coverage, medicare supplement plans and prescription drug coverage. We use cookies on this website to give you the best experience and measure website usage. You may review theFrequently Asked Questionspage for general information about ALL Kids' eligibility, enrollment, and premium billing information. Bluecross blueshield alabama customer service phone number Number(s): ***********Date(s) Number: ************Claim Select from over 115 networks below to view available data about this business. If you are looking for bluecross blueshield alabama customer service phone number? . This is the customer service number for questions about your health insurance coverage, benefits or treatment. Blue Cross and Blue Shield of Alabama Careers The IRS no longer requires us to automatically mail Form 1095-B to members. My husband suffered a major stroke on September 20, 2020 with significant debilitation. Our customer base consists of individuals and families not covered by an employer plan, and over 28,000 companies from as small as two employees up to many of the largest corporations in the country. Dr. ****** should be showingas an eligible provider in your network within 30 days. Blue Cross and Blue Shield of Alabama Customer Service Reviews Our competitive landscape shows how this business compares to similar businesses in their industry and region based on information found in their Dun & Bradstreet Credibility Review profile. Huntsville to serve members and Providers. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. We have always had health coverage (Medicare) and supplemental insurance (BCBS of Alabama), and we have paid our monthly dues diligently, so I am not sure why we are under this much pressure from **** ******** ******* to pay the remainder of this medical expense. 1310 G Street NW, Suite 900 Washington, DC 20005 It was formed in 1982 from the merger of its two namesake organizations: Blue Cross was founded in 1929 and became the Blue Cross Association in 1960, while . dentist and that they cannot bill You will receive notice when necessary. Alabama - Blue Cross and Blue Shield's Federal Employee Program In order to serve you better you can email Blue Cross and Blue Shield of Alabama at bcbsalmedicare@bcbsal.org. Three forms are also available to aid providers in preparing an appeal request. Member Services However, you may still obtain a copy by logging into your my BlueCross account, or request a copy by calling the customer service phone number on the back of your ID card. Blue Cross and Blue Shield of Alabama Careers 2023, Blue Cross and Blue Shield of Alabama is an independent licensee of the Blue Cross and Blue Shield Association. Alabama Help Center: Important contact information for Blue Cross and Blue Shield of Alabama. Every single time, the representative that we have spoken to has reassured me that the claim is currently in process, and we have nothing to worry about. Customer Reviews are not used in the calculation of BBB Rating. Pay My Bill Yet, we do not rest on past achievements. Feb 23, 2023 - Clinical Health Specialist in Birmingham, AL Recommend CEO Approval Business Outlook Pros Great benefits and the camaraderie among regular employees is awesome. What you need to know about the disease and our commitment to ensuring you have access to the right care at the right time. VERIFIED Status: UNVERIFIED . Alabama Blue - Apps on Google Play Information contained in the external sites is not endorsed by BCBSAL. Get email updates for new Researcher jobs in Greater Birmingham, Alabama Area. I was DOUBLE INSURED for the month of January 2023. According to the Marketplaces records,January 1, 2023, is the correct effective date based on when your enrollment was received. For questions about claims payments, health, and dental benefits, or to order insurance cards, please call Blue Cross and Blue Shield of Alabama at 1-800-760-6851. Contract Number XAA806376447 specializes in Hospital And Medical Service Plans. Find a Doctor; Symptom Checker; Teladoc; Treatment Cost Estimator ; Benefits. General Inquiries. The address for the Blue Cross and Blue Shield Service Benefit Plan administrative office is: Blue Cross and Blue Shield Service Benefit Plan. Please contact Social Security at 1-800-772-1213; TTY users can call 1-800-325-0778 for more information. Information on Health Handbook, myRx Planner, and Baby Yourself apps are for educational purposes only and are not a substitute for personal care from a licensed physician. I am looking for a manager to call me and the processing of the 2 counselor visits for which I have already paid for out-of-pocket.I never would have thought I would have to escalate such a simple matter. I was also told that I may or may not receive my money back from the months that I should have been covered by insurance. 20 complaints closed in the last 12 months. when registering. Get on-the-go access to health information and tools available on your smartphone or mobile device. They don't even try to assist. I would like BCBS to approve the prior authorization per their criteria. Create your birth plan with instructions for labor, delivery and post-delivery, Read daily tips and keep a running journal, Create checklists and maintain doctor appointments. Blue Cross Blue Shield Association - Wikipedia Please Note: You can also Apply Online Now. Blue Cross and Blue Shield of Alabama : New Registration Find my BCBS company. To continue, click "Accept." The average Blue Cross and Blue Shield of Alabama salary ranges from approximately $39,604 per year for Customer Service Representative to $109,094 per year for Manager. Blue Cross And Blue Shield Of Alabama | Complaints | Better Business Blue Cross Blue Shield My husband and I both have Medicare with the highest level of Supplemental BCBS of Alabama insurance coverage. Box 304839 Montgomery, AL 36130-4839, Toll-free: 1-877-774-9521Admin. bluecross blueshield alabama customer service phone number Guide, bluecross blueshield alabama customer service phone number Tips, Step-by-Step Guide to bluecross blueshield alabama customer service phone number, Forgot bluecross blueshield alabama customer service phone number password, People Also Searches bluecross blueshield alabama customer service phone number, https://www.bcbsal.org/web/contact/index.html, Bluecross blueshield fitness centers 24 hours, Bluecross blueshield fitness center discounts.
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