[3374:2EE0][2018-10-12T02:59:18]i318: Skipped rollback of package: XTUInstaller.msi, action: Uninstall, already: Absent [0C74:2708][2018-10-12T02:59:18]i319: Applied rollback package: XTUInstaller.msi, result: 0x0, restart: None [3374:2EE0][2018-10-12T02:59:18]i329: Removed package dependency provider: {275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}, package: XTUInstaller.msi [3374:2EE0][2018-10-12T02:59:18]i351: Removing cached package: XTUInstaller.msi, from path: C:\ProgramData\Package Cache{275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}v6.4.1.25[3374:2EE0][2018-10-12T02:59:18]i326: Removed dependency: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b} on package provider: {FAF57A91-58B3-490C-9D0C-66337DAD3F11}, package SSCERuntime_x64_ENU.msi [3374:2EE0][2018-10-12T02:59:18]i329: Removed package dependency provider: {FAF57A91-58B3-490C-9D0C-66337DAD3F11}, package: SSCERuntime_x64_ENU.msi [3374:2EE0][2018-10-12T02:59:18]i329: Removed package dependency provider: {973805E6-9CDB-43F8-A14E-2161532B56A7}, package: SSCERuntime_x86_ENU.msi [3374:2EE0][2018-10-12T02:59:18]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, resume: None, restart: None, disable resume: No [3374:2EE0][2018-10-12T02:59:18]i330: Removed bundle dependency provider: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b} [3374:2EE0][2018-10-12T02:59:18]i352: Removing cached bundle: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, from path: C:\ProgramData\Package Cache{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}[3374:2EE0][2018-10-12T02:59:18]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, resume: None, restart initiated: No, disable resume: No [0C74:2708][2018-10-12T02:59:18]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No. For more complete information about compiler optimizations, see our Optimization Notice. The E6410 may not have been "Approved" to run W10 but it does flawlessly. The utility starts, but shows the following message on the screen: Also attached: intel SSU detailed view (SSU.txt)This issue also came up with the previous (7.8) release. [3374:2EE0][2018-10-12T02:59:15]i361: Created a system restore point. In one of those folders you will find Intel_XtuInstaller.msi. Do not click Ok. Thats it, happy overclocking and possibly damaging your machine! #1. IntelExtreme Tuning UtilityIntel0x80070643windows99% I do have a follow up question:As I had uninstalled the last working version for my CPU, I am now without intel XTU Only the most recent version is available on the download page.Would you perhaps have a link to the 7.7 version so that I can install and use that one 'till it's time to replace my laptop? You should find the msi file in explorer, then copy/paste that path and add the filename so it is exactly the correct path. The system information tab includes text that is similar to the install error: platform unsupported. So, if you put it in, say c:\xtu you would just do the same thing in that folder. C:\ProgramData\Package Cache\ copy that. Does anyone have any ideas? I just ran it again and then added more information to the post. The PC. I neglected to mention that the XTU version I'm attempting to install is the latest one (7.7.0.12). 7.7 was the last one that worked. It's not about the hardware in your rig, but the software in your heart! [3374:2EE0][2018-10-12T02:59:18]e000: Error 0x80070643: Failed to execute MSI package. Make a shortcut in the folder, then adjust the properties. "Platform Unsupported" error on install XTU Utility 7.9.0.24, i7 First, you were unable to install Intel XTU, but know you managed to install it and the only remaining issue is that you are unable to use the overclocking settings. Processor is a i7-6700k, which is listed as supported. [FIX]Intel Extreme Tuning Utility installation error - Attempted to I dont know if it runs on everything. Any ideas why this is happening? Solved: XTU setup failing with error 0x80070643 - Intel Communities One time installation. Sign in here. Intel XTU0x80070643 - I found this article and used it for the basis of this post since these instructions did not work for me, although it got me 99% there. - gimdh/Intel-XTU-Install-Helper Can't update XTU (attempted to install on a unsupported platform) Sorry, you must verify to complete this action. Open this folder in windows explorer C:\ProgramData\Package Cache\ and sort by date, newest at the top. status : rolling back action, https://drive.google.com/file/d/1HqoZhakNSwBsyTHxj8n3Wi1wc6Fk_1BS/view?usp=sharing. When it gives you the error, do not click Ok. Make sure it still looks like this. thanks. Related Products This article applies to 1 products Show all 1 Download Intel XTU Install Helper from repository release tab. Hi there@AndrewG_Intel,1. I downloaded the software from Intel (version 6.5.1.321) and it would not install: error 0x80070643 attempted to install on an unsupported platform. 3- Are you running the BIOS settings on defaults? I got my laptop from my school, and i cant get into the bios so anything within the bios isnt an option. If you want to squeeze the last bit of speed out of your system then you can upgrade to the Core i7-640M: http://www.cpu-upgrade.com/CPUs/Intel/Core_i5_Mobile/i5-520M_ (BGA).html You can easily search the entire Intel.com site in several ways. [3374:2EE0][2018-10-12T02:59:16]i323: Registering package dependency provider: {FAF57A91-58B3-490C-9D0C-66337DAD3F11}, version: 4.0.8854.1, package: SSCERuntime_x64_ENU.msi [3374:2EE0][2018-10-12T02:59:16]i325: Registering dependency: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b} on package provider: {FAF57A91-58B3-490C-9D0C-66337DAD3F11}, package: SSCERuntime_x64_ENU.msi [3374:2EE0][2018-10-12T02:59:16]i323: Registering package dependency provider: {275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}, version: 6.4.1.25, package: XTUInstaller.msi [3374:2EE0][2018-10-12T02:59:16]i301: Applying execute package: XTUInstaller.msi, action: Install, path: C:\ProgramData\Package Cache{275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}v6.4.1.25\XTUInstaller.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" REMOVEALLAPPDATA=""' [3374:2EE0][2018-10-12T02:59:18]e000: Error 0x80070643: Failed to install MSI package. See Intels Global Human Rights Principles. This indeed was full clean install. [3374:2EE0][2018-10-12T02:59:15]i358: Pausing automatic updates. Any other inquiries, do not hesitate to contact us again. Now it appears that once you click Ok it deletes the folders and files. That is correct. Here are some common issues and questions related to Intel XTU Download Intel XTU Installer from official intel download center. We have not heard back from you so we will proceed to close this thread now. [3374:2EE0][2018-10-12T02:59:15]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, options: 0x7, disable resume: No [3374:2EE0][2018-10-12T02:59:15]i000: Caching bundle from: 'C:\Users\joemp\AppData\Local\Temp{1DA93E47-63FD-4398-8A5C-1B0B0C78FDF9}.be\XTUSetup.exe' to: 'C:\ProgramData\Package Cache{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}\XTUSetup.exe' [3374:2EE0][2018-10-12T02:59:15]i320: Registering bundle dependency provider: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, version: 6.4.1.25 [3374:2EE0][2018-10-12T02:59:15]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, resume: Active, restart initiated: No, disable resume: No [3374:2BE0][2018-10-12T02:59:16]i305: Verified acquired payload: XTUInstaller.msi at path: C:\ProgramData\Package Cache.unverified\XTUInstaller.msi, moving to: C:\ProgramData\Package Cache{275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}v6.4.1.25\XTUInstaller.msi. Therefore, after installing XTU with simple trick by Kalle Lilja, XTU can still be used for CPU tweaks, such as undervolting. User Guide. Hi Steven,I was, however it wasn't entirely the answer I hoped for. Powered by WordPress & WPstart Theme. Scan this QR code to download the app now. Please do not hesitate to contact us back if you have additional inquiries. A tag already exists with the provided branch name. You should see one or two new folders with the date and time close to when you ran the application. Intel has been dropped XTU support for certain CPUs (Such as 8550u, 8250u, and etc), resulting installer to reject installation process with 'unsupported platform_error'. if u have any other way to undervolt the CPU, it will be appreciated. Do they really stop supporting CPUs over the course of a few months? The XMP profile is enabled for maximum RAM performance.4. Does anyone know why that might be? I have not heard back from you. Intel XTU Install Helper is designed to automate such procedure, providing an easier way to install XTU on unsupported platforms. Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. Intel XTU Install Helper is designed to automate such procedure, providing an easier way to install XTU on unsupported platforms. Thank you! Powered by Invision Community, Thermalright Peerless Assassin 120 SE ARGB, Asrock Challenger Pro OC Radeon RX 6700 XT, Corsair Vengeance LPX 16GB (8Gx2) 3600MHz CL18, CSS Button Text Seems to Compress its Height by a Few Pixels When Using "transform:scale" On Hover. Principle: xtuexe decompresses an MSI in temp every time, but if the installation fails or succeeds, it will delete the MSI. All PC related content is welcome, including build help, tech support, and any doubt one might have about PC ownership. After investigating this further, we would like to inform you that in Intel XTU 7.7.0 we discontinued support for SKL-S/H (Skylake) per our rolling platform support model as that platform is very old and discontinued. C:\Users\your-user-name\Desktop\Intel_XtuInstaller.msi DISABLEPLATFORMCHECK=1. I noticed they updated the installer roughly a month ago. Sorry, Nick no idea. Current theory is that Intel XTU also try to detect the platform its running during startup instead of just during installation, and unlike I7 8550U, none of the Ice Lake platform have ever been supported by XTU, there are no legacy code for XTU to fall back to. Here's a guide https://www.laptopmag.com/articles/use-maximum-cpu-power-windows-10[/quotemsg]. The SSU file is attached.5. You must Complete that installation before continuing this one. So please bare with my code if you happen to go through it. I tried restarting laptop, searching the registry for anything related to xtu but nothing seems to fix it. I know i am a bit late, but hope this helps.Try throttlestop. The Intel XTU overclock software fails to install citing an "Attempted to install on an unsupported platform" error. Thank you very much for this fix. Take note of the last folder date in the right pane. Your email address will not be published. Do you work for Intel? 09-27-2022 08:03 AM. If you want to squeeze the last bit of speed out of your system then you can upgrade to theCore i7-640M: http://www.cpu-upgrade.com/CPUs/Intel/Core_i5_Mobile/i5-520M_(BGA).html. Os is win 10 pro. I have recently uninstalled xtu and I tried to reinstall it. You may re-send via your Ok, I did it again and changed the explanation as it looks like the installation routine changed. [3374:2EE0][2018-10-12T02:59:15]i360: Creating a system restore point. Just add space between msi and disablecheck=1, i couldnt find the Intel_XtuInstaller.msi file. Intel XTU cites Unsupported Platform on system with 6700k If you need any additional information, submit a new question, as this thread will no longer be monitored. Forcing XTU to work on unsupported platform : r/overclocking - Reddit "Attempted to install on an unsupported platform" I noticed they updated the installer roughly a month ago. Unlocked CPU's can utilize programs like Intel XTU. The Intel sign-in experience has changed to support enhanced security controls. How can I get this working? [3374:2EE0][2018-10-12T02:59:15]i359: Paused automatic updates. The voltage controls were greyed out and one guide said to uninstalling and install again and it corrects this. Your pictures do not show up until approved by moderators. I did the workaround that allowed Intel XTU to install on an "unsupported platform", but am still unable to overclock the CPU via Intel XTU. Your email address will not be published. Seems scary . It's worth mentioning that since my initial post, my system has been incredibly unstable (as the SSU log will no doubt show.) If you need any additional information, please submit a new question as this thread will no longer be monitored. You can put the file anywhere. however, after starting the installation from the shortcut, at the end it says I'm using a Dell XPS 13 9360, which has an intel i7 8550u. // Performance varies by use, configuration and other factors. after making the shortcut, i added this (DISABLEPLATFORMCHECK=1) but in the Target field, couldnt be added in the Start in: field, i think its an honest mistake. Some things ive tried is installing an older version which didnt work. Lets users to install XTU on unsupported platforms. My laptop has a 8th gen intel 8650u 4 core 8-thread cpu, which only came out about a year ago, and was working fine with xtu last time I installed it about 3 months ago. Please provide details regarding the workaround that you attempted. Sorry, you must verify to complete this action. C:\Users\your-user-name\Desktop\Intel_XtuInstaller.msi DISABLEPLATFORMCHECK=1. Dont have an Intel account? I am also on the latest version of Intel XTU (7.7.0.12). Open IntelXTU_Install_Helper.exe by double-click. Resolution Intel XTU is not supported on Non-K SKU mobile platforms (such as KBL-R U/Y), not even for hardware monitoring purposes. I am experiencing the same issue. Windows 10 version 21H2. make sure the folder exists and that the path is correct. Please click the verification link in your email. I am going to work on the case. : selecting the option "to keep files", etc.)? Based on that, it is expected for the application to show all kinds of inconsistencies and not to work as expected, including problems, like in this case, at the moment to try to update it. I wanted to get the Intel Extreme Tuning Utility installed and play around with some overclocking on my 2017 HP Spectre X360 13, which Im currently running with an HP Omen e-gpu and an Nvidia GTX-1060Ti. During install of the currently latest version of Intel XTU (7.9.0.24) I receive a platform unsupported error, while my CPU is shown as supported on the download page.The error:error 0x80070643 attemptedto install on an unsupported platform, I managed to install the application in the way described here:https://www.jas-team.net/2019/07/30/intel-xtu-attempted-to-install-on-an-unsupported-platform/In short: I used the commandline with command:msiexec /i Intel_XtuInstaller.msi DISABLEPLATFORMCHECK=1. It used to be that you could click Ok in the image below and the file you need would still be there. Solved: intel XTU - Dell Community Uninstall Intel XTU. The "advanced tuning" tab, when selected, merely shows a blank page. [0C74:2708][2018-10-12T02:59:12]i000: Setting string variable 'WixBundleRollbackLog_XTUInstaller.msi' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910_000_XTUInstaller.msi_rollback.log' [0C74:2708][2018-10-12T02:59:12]i000: Setting string variable 'WixBundleLog_XTUInstaller.msi' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910_000_XTUInstaller.msi.log' [0C74:2708][2018-10-12T02:59:12]i201: Planned package: SSCERuntime_x86_ENU.msi, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None [0C74:2708][2018-10-12T02:59:12]i201: Planned package: SSCERuntime_x64_ENU.msi, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register [0C74:2708][2018-10-12T02:59:12]i201: Planned package: XTUInstaller.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register [0C74:2708][2018-10-12T02:59:12]i299: Plan complete, result: 0x0 [0C74:2708][2018-10-12T02:59:12]i300: Apply begin [0C74:2708][2018-10-12T02:59:12]i010: Launching elevated engine process. The Intel sign-in experience has changed to support enhanced security controls. This issue also came up with the previous (7.8) release. This is really usefull! Let us know if you still need assistance. This does not make sense. Please be aware that your processor is not supported by Intel XTU. Help document on how to use Intel XTU. Rogrio, Thank you very much for your response. The E6410 may not have been "Approved" to run W10 but it does flawlessly. Please click the verification link in your email. My CPU is 8550u. Sign up here [Solved] Win-KeX/wsl2/kali Startup Error: A fatal error has occurred and VcXsrv will now exit. More than likely, yes. Thanks. In order to find that .msi file, copy this and paste it in google. My CPU is 8550u. Hi, so just today I received a replacement unit for my Lenovo X1 Yoga due to a defective screen. If anyone could help me, it would be greatly appreciated. Also, we would like to inform you that we have sent your feedback to the proper team ("update the XTU page where it lists the 6700k as compatible with the current software so that anyone else still overclocking 6700k's will know they need to download the older version of XTU"). I've been looking into undervolting my laptop, because it appears that I should be able to get better thermals and potentially better performance by undervolting it. So, when you report an error, copy it. Thank you for your patience in this matter. Attached is the XTU log from my last attempted install. However, now that I have this new unit, which is the exact same as my last, when I try to install intel XTU I keep getting the following error: Error 0x80070643: Failed to install MSI package. It is saying that i have old drivers and need the nwest version xtu although it is the one directly from intel website. For more complete information about compiler optimizations, see our Optimization Notice. There are too many BIOS and configs out there, so dont have any suggestions, unfortunately. First things first - am not a youtuber, posted this video just to help others. However, in most cases, this does not mean your hardware is actually incompatible with XTU. profile. Force install drivers for XTU on unsupported cpu : r/intel - Reddit Uninstallers often do not remove registry entries, so you might want to find those and manually delete them. You just have to love PCs. [0C74:2708][2018-10-12T02:59:10]i001: Burn v3.11.1.2318, Windows v10.0 (Build 17134: Service Pack 0), path: C:\Users\joemp\AppData\Local\Temp{A67E2A08-65AC-4A91-80D6-4C3C32975BAF}.cr\XTUSetup.exe [0C74:2708][2018-10-12T02:59:10]i000: Initializing string variable 'RemoveAllDataCheckboxValue' to value '[RemoveAllDataCheckbox]' [0C74:2708][2018-10-12T02:59:10]i009: Command Line: '-burn.clean.room=C:\Users\joemp\Downloads\XTUSetup.exe -burn.filehandle.attached=604 -burn.filehandle.self=584' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\joemp\Downloads\XTUSetup.exe' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\joemp\Downloads' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910.log' [0C74:2708][2018-10-12T02:59:10]i052: Condition 'VersionNT >= v6.1' evaluates to true. It might run ok but some features might not be available. Integrated graphics share memory is set to 64M. Thank you for checking and responding. Windows 8.1/10 WHQL support is enabled. Cul es la marca y el nmero de modelo que est utilizando? For instance, did you delete all the files or wipe out the OS partition before reinstalling Windows? Install intel xtu Error: "Attempted to install on an unsupported In the Target field, at the end add a space and then the following DISABLEPLATFORMCHECK=1. Right-click > properties of the shortcut In the "Target" field, at the end add a space and then the following DISABLEPLATFORMCHECK=1 It will look something like this: " C:\Users\your-user-name\Desktop\Intel_XtuInstaller.msi DISABLEPLATFORMCHECK=1 " Click Ok Double-click the shortcut That's it, happy overclocking and possibly damaging your machine! profile. And then when it shows you some files, click on date modified once, and open the first two files one after another. We will proceed to close this thread now. Use command line arguments to cause the installation to succeed. Lets users to install XTU on unsupported platforms. I appreciate all the information provided. This is the workaround I used:https://kallelilja.com/2018/12/workaround-xtu-attempted-to-install-on-an-unsupported-platform/In summary, it disables the platform check when the installer is running. Want to install Intel XTU on x1c 2018, suddenly found that no matter what, even the old version can not be installed. Another installation is in progress. Ive done something along with unistalling Microsoft visual C++ 2012 or something like that. I have attempted a workaround that allows the software to install, however the software will still not allow me to overlock, indicating that this platform is unsupported?
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