Lets be honest: I just dont have time to spend extra hours online looking for clothes for myself because I already spend so many hours online blogging! Even the very good description states that the item does not have major flaws. Not so great reviews about selling. And learn from my lesson - dont waste your money here, selling or buying. You can choose to have your items returned to you for $10.99 or have thredUP recycle them. Size 8 1/2. BUYER BEWARE! While the fit was better than I pictured, the length was described as being 3 inches longer, which I would have liked so it would cover my butt when I sat down. Placed an order, they took payment, tracking said it was on way but package never arrived, tracking never updated after a certain point. Get familiar with their popular brands and what style of clothing they sell. (Early August-ish?) So returning an item ends up being expensive and souring me on future use of this website that appears so attractive. Some clothing may be purchased, and depending on how much you sell (or dont), you have the option of having thredUP donate the items they dont buy. "Mistake for new" is more like a "fair" condition. They have clearly changed how they size things but refuse to answer emails, I have sent 5 over the last 2 months and crickets. UPDATE I finally did receive an email after I contacted the Media site. Usually wrong. thankscindy. $ 19.99 $12.99 35 % off with code WELCOME. There are a number of ways you can receive payment from thredUP. If you can answer yes to the following questions, thredUP may not be the best option for you. This button-up was a little different as it was a long, traditional tunic length. ThredUp is made for just about any budget. But Ill keep looking elsewhere for one because now I know I would really love one in my wardrobe! Nope - they returned it and charged me to return shipping it to them. It takes a couple months to even get your credit and when you buy womens clothes, half the time I was sent stained or childrens sized clothes, TWICE is a much better company. Green is slowly creeping into my wardrobe and Im not mad about it! One consignment bag was processed at $0 . Do shoes need to be sent in original boxes? Proof That Ethical Denim Isnt Out of Reach, My Single Best Secret For Scoring Secondhand Gems, 15 Easy Steps Toward Zero Waste You Can Take Today, No Broken Hearts Over High-Quality Secondhand Style for Moms. So, instead of combing through page after page of their site, I was able to very quickly narrow my search to the specific colors, styles, and sizes I wanted. If you disable this cookie, we will not be able to save your preferences. The description failed to mention huge orange stains along the hemline. Normally I try to stick to buying items from my thrifting wishlist but these shorts seemed to have a lot of the qualities that I look for so I took a chance on them. We are using cookies to give you the best experience on our website. Absolutely absurd and horrendous customer service. I am looking for quality clothes that will fit and that are accurately depicted in the photos. I wrote a review about Poshmarkthat explains how to use it and what to expect. The website explains, As thredUP has grown, weve learned more about the costs to continue delivering great value to our customers. When I enter a store, I head straight for the back. 2nd item was described as a Blouse. Uh Oh! Please know that we don't accept items without a size printed on the tag, so all items will have a size listed. The second time I engaged a CSR via chat - which works beautifully, by the way - I was debating the accuracy of a description of a final sale item. Tip for consumers:Beware! Tip for consumers:Don't expect any customer servuce. Many of the reviews are from disappointed customers who mailed in a giant bag of their most awesome clothes, only to make a couple of bucks. It was in pristine condition. Handbags. While I love that I can find pieces for myself, I really appreciate that I can shop (and sell) pieces for my boys as well. I cannot recommend this company. We are using cookies to give you the best experience on our website. I went back on their site to initiate a return and, low and behold, they charge a return fee for every item. Nothing is for everyone after all. Its always good to hear when people have a positive experience. Theyve filtered and sorted like crazy allowing you to use their technology to find exactly whats on your wish list. Thanks for sharing! Have a great weekend! I love skirts that hit right above my knee. Theyre borderline fraudulent. $4 restocking fee per item, plus return shipping, for items purchased sight unseen from a website. Do not use. Items that were almost new to unused did not sell & expired which means it becomes their property .If you're traveling abroad, the Thred Up site may not be accessible (a tech issue.I could not access it.Their default is not to return your unsold items to you but for items to expire where your items become their property and notice to re-claim can If youre experienced at selling to consignment stores, youll find that every now and then, pricey designer items wont be purchased because they already have too many in the store. This is what their payout structurelooks like: This tool was actually really handy because it gives you an idea of whether its even worth putting that item in the bag. Their bust measurements in particular seem to not match the listed size. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. Here are some low-end brand names they accept: Remember, thredUP is buying from you in the hopes of selling, so if its old and in poor condition, they wont take it. Tip for consumers:Shipping takes longer than expected. I LOVE thredUP for buying. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. Size 8. Notify me of follow-up comments by email. They charge $3 restock fee for every item. $137 80% off estimated retail. After all, the processing time takesup to five weeks! I ordered 2 boxes clothes for kids for school. Needless to say, I had to PASS on this. I did a "clean the closet" bag full of North Face, Athleta, etc some new with tags about 8 months ago and still have not been paid or received a credit. There were two simple things I did before ordering to ensure my items would fit upon arrival: ThredUp actually has handy size and brand filters, so you can order items from brands thatyou already know your size in. I have sent 3 bags over a 1 month period just to get my closet cleaned out. Friends have had similarly bad experiences, but I didn't know that until after I sent my box to them. Make a Wishlist & Search With An Intention. I will never purchase from them again. Horrible! Read Customer Service Reviews of thredup.com | 6 of 131 - Trustpilot Login . We're happy to hear that the items arrived fast and in good condition, Stephanie! Just like any other company, they need to turn a profit in order to survive. , Im looking for a resale shop for clothing for both adult and kids clothes. They were a little big, a little stiff, and, again, the rise wasnt high enough for me. Their shipping is high and when I finally did receive an email, they were willing to refund just the cost of the dress and not the shipping (which was more than the dress). Items sold for a total of $300 and I received $35 of Reformation credit. They will send you a postage-paid bag, and you simply stuff the bag with your gently-used clothing and place it in the mailbox. We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. In the event that something doesnt fit, thredUPoffers a super easyreturnsystem. Mostly, I donated and sold furniture, kitchenware, and clothing. They don't get back to you. If you choose this option, it means you care about the items you sent in. I've enjoyed Thredup but my last order (yep, I'm done) they put the wrong size (med) on the item in the post. I loved it! How and when do i get paid for clothes i mailed in? Of the other two excellent items that are described as no obvious signs of being worn or washed, one had what looked like a spaghetti sauce stain the size of a quarter, and the other had six different oil stains in two different locations. thredUP has a helpful table that shows you the percentage of what you would get paid for various listing prices. If you try it, I hope it works out really well for you! thredUP, Inc. | Complaints | Better Business Bureau Profile I thought I would spend hours upon hours combing through websites. That's because sizing varies by brand and era, and I don't want to miss something that would actually work for me. I've purchased quite a few things over the last year or so and have had two occasions to engage customer service, both incredibly satisfying and surprising. Pricing on almost new to unused is horrible, might as well give it for free. That is SO great that they ship to AK! Privacy Policy. Tip for consumers:DON'T SEND YOUR CLOTHING HERE- you will just be out! I was not expecting to make a ton of money, so being able to donate the rest of my clothes through thredUP made my life easier. Backed by the National Science Foundation, And returning clothes was easy, with free shipping and a very workable, Stole my clothes and won't reply to my messages, Rip-off: They are selling items for more than what they originally cost, Very Untrustworthy Business Model, Not Recommended For Valuable Items, I've sold clothes and purchased clothes with this companyNOT a fan. If this is the case, consider selling them individually on eBay or Poshmark. Table of Contents Buying on thredUp: The Pros Decent quality clothes The fit and style (which you really can't decipher from their bizarre white background & photographed on ill-fitting-mannequin-body-parts photos) are awful. That their buyers should be able to buy perfect product. I genuinely LOVED my thredUP experience, and I . On Sunday 10/25/2020 they charged me the full price of my box $256.90. The quality was not anything I wouldve looked twice at at a Goodwill store. If youve ordered a bag from thredUP.com, its already activated and associated with your account. I received no credit for it. Looking at all the reviews and wondering why there are so many bad ones. I am ok with this because its still really pretty! You might find that its just what you were looking for. At just 21 inches in length, as you can see in the screenshot below, I knew this wouldnt work for me despite falling into my size filters. about their customers. I love skirts that hit right above my knee. What is with this company. . They accept clothing for both women and children. ThredUP accepts many brands of women's and children's clothing . (Well get to that in a minute!). Unfortunately.. like above.. the fit was not for me. Recently the restocking fee for returns was quietly changed from $1.99 to $3.99. The internet chat is a joke with palliative answers However, sizes between brands aren't always the same. I will order from them again. I've always figured they take measurements at thred up, because they are so often inaccurate. They are getting other peoples' brand-name, like-new clothes that has been stolen by ThredUp. I ordered 2 Namebrand Handbag rescue boxes, after watching several Instagram unboxings. Trending Post: 5 Easy DIY Scented Vinegar Cleanser Recipes. thredUP has done a great job ensuring that only high quality pieces land in their inventory. Am I missing something about these sizings. I PASSED. Secondly, there is no chat, no phone number where you can actually talk with a person and no response. ThredUp accepts items with so much inconsistency that it is impossible to predict what they will accept and what they will "reject." I used to have my own consignment store on eBay and I used to get lots of questions from customers asking me about the color, condition, measurements, and of course, the low ballers requesting a huge discount. Being able to intermingle shopping for my own needs as well as my boys allows me to better utilize store credit, more easily take advantage of free shipping offers, and simply saves me time. Onlookers willnever know it lived a previous life or that its anything other than hot off the press. Youre putting in minimal effort and time into throwing your clothing into the bag (besides sorting the items you want to get rid of). Me thinks their model should be embraced by more retailers out there -especially online retailers. Required fields are marked *. Measurements were inaccurate, high waist pants were listed as "super low" etc. Take it from someone whos sold many a Louis Vuitton bag on eBay it takes time and effort to post something on eBay and wait for it to sell. thredUP Review: Is It A Good Option To Sell Clothes? Mark the tip of the big toe and the outermost part of the heel, and use a ruler or measuring tape to measure the distance between the two points. Yes. It helps to see what thredUPis selling on their site. thredUP ranks 5th among Used Clothing sites. It's possible they have a database of size charts imported from brands' websites but idk I always check the brand website to have the best idea of what to expect. Thredup Selling Reviews. I hope you love ThredUp! Without requiring a photo my CSR just went ahead and processed a full refund on the item! Although I liked the flow and pattern of the shirt, I passed because the measurements indicated it wouldnt be the perfect fit for me. Copyright 2011 - 2023 The Humbled Homemaker All Rights Reserved Site Design by Emily White Designs. If you use thredUP with the proper expectations, it can be worth your time to use it. Secrets to Scoring the Best Secondhand Style from thredUP, really challenge each piece and make sure its perfect. A friend just mentioned this the other day! First, I thought I would choose the wrong size. I hope you come back to Becoming and bring the baby! You have to pay for your own return shipping if you want the money back to your card. Do you care believe the items you have are worth more than what you can probably earn from thredUP? Have a wish list of a few things in particular for which youre searching and target those sections while you peruse whats available. They didn't accept brand new leather boots claiming they 'couldn't find a size' and since I didn't prepay to have them returned they were 'donated'. But with thredUP, thats totally not the case. Gain trust and grow your business with customer reviews. I am so frustrated at the sizing on TU! Information and translations of thredup in the most comprehensive dictionary definitions resource on the web. A trendy Alexander Wang dress has the potential to earn $197. Good thing I was wearing gloves when I was going through the box. Its for people who dont want to bother with the hassle of driving to their local consignment store or spend time posting each item on eBay or Poshmark. According to the website, thredUP will process your kit up to five weeks after it's received. thredUP Reviews | Read Customer Service Reviews of thredup.com - Trustpilot Its not easy & their response time is poor; Unless you pay to expedite selling, there is much delay in processing time and no idea what date they will post it. They are price gouging. From there you will see your cashout balance and have the option to transfer it to your PayPal. Not recommended. 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